IATA is busy laying the foundations for a new distribution model with new standards and processes all designed to help airlines regain control of the selling of their inventories and services via the agency channel. It’s all about giving travel agents the same wealth and depth of information at the time of the sale as […]
Read MoreTravel business has changed a lot in recent times. The travel agencies no longer just informs the customer about the availability of the flights, their schedule, issue air tickets and get commission from the airline. Now with the online travel agent software, customers can book online. That’s why most of the travel startups are actually […]
Read MoreCompany culture doesn’t stop at the office door. The way employees travel says a lot about their organization’s values. Do they fly business class or coach? Stay at a 3 star or 5 star? Maybe the answer depends on the seniority of the employee in question. Or maybe it doesn’t: though some companies tie travel […]
Read MoreChat bots have this year quite the topic of conversation. 2018 is the year of the chat bot and artificial intelligence. The travel industry is anxiously trying to find their place in this new channel. From KLM on Messenger to the Kayak on Slack, brands in the travel industry are experimenting with chatbot. And it […]
Read MoreThe travel market in the United States, like any other market, is based on supply and demand. The supply side is differentiated into providers for air travel, car rental, hotel booking, cruises, rail travel, etc. Demand arises from end customers who act via an agent for the most part in order to obtain an adequate […]
Read MoreThe present-day global traveling industry in the United States and Canada faces multiple challenges and lays the professionals of the sector under the necessity to meet customers’ needs not only in person but also on the web remaining in line with the evolving new technology facets in travel and tourism as well as customer experience […]
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