Artificial intelligence
AI tools and bots that are being used for B2C travel users in United States and Canada
Chat bots have this year quite the topic of conversation. 2018 is the year of the chat bot and artificial intelligence. The travel industry is anxiously trying to find their place in this new channel. From KLM on Messenger to the Kayak on Slack, brands in the travel industry are experimenting with chatbot. And it […]
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