Bookings through airline apps are on the rise, but while carriers are working to improve their functionality, opinions about the overall quality of the apps remain divided. Travelers either almost always or sometimes use a smartphone app to book flights. Meanwhile, mobile bookings account for between 20% and 25% of the airline’s total direct bookings. […]
Read MoreArtificial intelligence is a technology which was a mystery to many, just a few years ago. But is now a fast-enhancing technology in the travel industry as well as in other industries and many are using it as a business tool that improves customer experience and increases efficiency. We are in a constant state of […]
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